The Office of Student Engagement

Students discussing notes in the fitness center

The Office of Student Engagement is a centralized hub of support services for all students. We are here to provide you with the right tools to be successful at Northeast

Academic Coaching

Academic coaching is provided to those students who demonstrate a need, as well as any student who is interested in receiving coaching. Individualized coaching sessions include learning strategies, motivation tips, academic skill enhancements, applied study habits and strategies, as well as note taking and test taking skills. Contact Mara Casler at mcasler@nycc.edu for more information. 

Tutoring Services

Northeast offers tutoring services through open study, small group and 1:1 tutoring. All first-trimester students qualify for tutoring. T2-T7 students who show an academic need may qualify for tutoring services. Contact Melissa Jones at mjones@nycc.edu for more information. 

Counseling Services 

Counseling services at Northeast are free, confidential and offered in-person or online. The College employs two fully licensed counselors. Counseling is private and available to all students, staff and faculty. Contact Melissa Jones at mjones@nycc.edu to schedule an appointment. 

Accessibility Services

Northeast is fully committed to equal opportunity in educational programs, in accordance with the Americans with Disability Act of 2008 and Section 504 of the Vocational Rehabilitation Act of 1973. Reasonable accommodations are provided to students with various levels of abilities, at their request, and upon review and approval of their official documentation and requirements of the program. Contact Mara Casler at mcasler@nycc.edu for more information on obtaining accommodations and documentation guidelines. 


Academic Advising

D.C. faculty and instructional staff members are available for all students interested in obtaining a faculty advisor. Students demonstrating need for academic support are automatically assigned as advisor. The goal of academic advisors is to provide preventative and interventional services in an effort to alleviate and prevent academic difficulty. Once assigned, it is the student's responsibility to schedule appointments with their advisor. 

Contact Us

Academic 1, RM 114
Monday-Friday 8:00 a.m.-4:30 p.m.

  • Carol L. Faivre, B.S., M.S, Executive Director of Student Engagement
    cfaivre@nycc.edu or 315-568-3047 
  • Mara C. Casler, MS, CTRS, Assistant Director of Student Engagement 
    mcasler@nycc.edu or 315-568-3053 
  • Melissa Jones, Student Engagement Assistant 
    mjones@nycc.edu or 315-568-3064 
  • Heather Frederick, MS, LMHC, Full-time Counselor
    hfrederick@nycc.edu or 315-568-3272 
  • Susan de Navarrete, LMFT, Part-time Counselor
    counseling@nycc.edu